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Sydney Galleries Art Gallery - FAQ's
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Q: Can I speak to a consultant about a painting or specific Art requirements?

Yes – In fact we have art consultants on hand to answer your enquiries about the art between 10am in the morning until 9pm in the evening seven days of the week.
Don't hesitate to call us in Sydney CBD now on (02) 9281 6911 to speak to a trained advisor, we look forward to your call.


Q: Can I physically visit the Art Gallery?

Sydney Galleries is in the Sydney CBD, an established Art Gallery of 15 years. The physical location of the Art Gallery is 173, Harbourside Shopping Centre, Darling Harbour, Sydney, NSW 2000, Australia. (See map for details.)
If you are in the area, we would love to see you. Our knowledgeable Art consultants will only be too happy to discuss artists, styles, media and values.

Q: How do I know what art to buy?

Firstly, art collecting should be a source of happiness. That’s why you should look at art as an enjoyment before you think of it as an investment.
So the golden rule is simple, buy something that you like! If you have no emotional response to a particular piece, best leave it alone. When you see the painting or picture that gives you a feeling and if it’s within your price range go for it. The emotional value will only grow with time – long after the price is forgotten.
Buying with confidence and trusting your feelings will ensure that you get the right piece for you.

Q: Do you deliver?

Sydney Galleries can deliver your artwork anywhere in the world using our trusted international carrier. Completely risk free, your purchases are fully insured by us - we take 100% responsibility until it’s safe in your hands.

Q: How much does delivery cost?

Picture-only local deliveries for prints cost $12.90, International deliveries $22.90.
Original paintings and framed pictures will vary in cost depending on destination, size and weight.
This can be discussed with a consultant, for an accurate quote call now on (02) 9281 6911.

Q: How can I pay?

Sydney Galleries has a secure payment system linked to the website. We also accept all major credit cards via the phone, or direct money transfers can be organised with a consultant.

Q: Do you do Lay-by?

Lay-by options can be agreed with a consultant on a one to one basis. Artwork may only be released once full payment has been received.

Q: What if the picture/painting doesn’t fit?

If the picture is not to your complete satisfaction, you will receive a full credit, exchange or refund once we have received the item back undamaged, (see Satisfaction Guarantee).

Q: How are the pictures/paintings packed?

Picture and prints unframed are rolled into specially designed robust tubes that travel well. They are packaged by a trained consultant, who will ensure that your picture is in perfect condition.
Original paintings are sent by courier on the frame interstate and packed by a trained consultant.
Original paintings sent overseas are taken off the stretcher bar, rolled and packaged for safety and cost effective postage, by a trained consultant.
To have the painting re-stretched is a relatively inexpensive process internationally recognised by all framers.

Q: What if they are damaged in transit?

All items sent from Sydney Galleries are fully insured, we will stand by our Satisfaction Guarantee if you do not receive your picture/painting in good condition, please contact us for a refund, exchange or store credit.

Q: How long does it take to deliver?

Please allow 30 days for international delivery, and 14 days for interstate and local Australian delivery.

Q: What is an Authenticity Certificate?

Each original artwork comes with a Certificate to verify it is an original piece by the artist. A valuation certificate, and tax invoice receipt for insurance purposes will also be included.